UCLA Samueli COVID-19 Information
This webpage is designed to answer frequently asked questions from students, faculty and staff at UCLA Samueli School of Engineering regarding the impacts of COVID-19. We will refresh the page as quickly as possible when new information becomes available. For real-time updates from the university, please visit Bruins Safe Online.
Q: Is the school still open?
A: Due to the “Safer at Home” order on March 19 by Los Angeles County and the City of Los Angeles, UCLA has decided to suspend all on-campus operations with the exception of those that are essential and cannot be conducted remotely, effective 11:59 p.m., March 20. UCLA Samueli will cease all non-essential, in-person operations, with the exception of minimum staffing to support essential research. All departments and business units will instead work remotely to ensure school operation continuity. Our faculty, the undergraduate academic counselors and the departmental graduate student counselors are available online to offer assistance and to answer any questions students may have. Please contact Student Affairs Office at 310-825-9580 for online service or virtual appointments.Services also remain available through UCLA’s Counseling and Psychological Services(CAPS) although all services will be offered via telehealth. Students should call CAPS at 310-825-0768, 24/7, for assistance. No onsite services will be available at this time.
Q: What do I need to do to successfully complete my classes?
A: In order to ensure academic continuity, remote instruction via Zoom video conferencing will be used for the remainder of the winter quarter through the end of spring quarter. This includes lectures, TA review sessions and exams.
Q: During Winter Quarter, why did some classes have finals as optional, and others did not?
A: It was up to individual instructors to decide what was best for each class when it came to final exams. Some instructors chose the format specified on the original syllabus while others altered the format for the final exams.
Q: I know some of my classmates cheated on finals, what will be done?
A: Incidents of alleged dishonesty on exams or other violations will be investigated by the Dean of Students in accordance with the student conduct policy: https://www.deanofstudents.ucla.edu/Individual-Student-Code.
Q: How do I use Zoom video conferencing at UCLA?
A: Please visit: https://ucla.zoom.us/ and the Zoom Help Center on how to get started. Also, please contact your instructor if you have questions accessing instruction via Zoom.
Q: Will student clubs still be able to meet in person?
A: Student club activities are in the process of moving online. Please contact club leadership for additional information.
Q: What does this mean for our commencement ceremony?
A: If measures taken to prevent the spread of COVID 19 prohibit us from holding an in-person, on-campus commencement on June 13, we will hold a virtual commencement to celebrate the achievements of our graduates, especially their perseverance during their difficult final months at UCLA. We will also hold an on-campus celebration later that will bring our graduates back to their beloved alma mater with their families and friends so that we may celebrate them in person.
Q: Can I withdraw from spring quarter due to health concerns?
A: Please contact the Student Affairs Office at 310-825-9580 for information.
Q: What are the expectations for staff members?
A: Your health and safety are our top priority. If you are sick, please stay home, contact your supervisor and seek medical attention. Guidance regarding staff operations and business continuity has been provided by campus leadership. Assistant Dean Jeff Goldman has been working with managers and supervisors of each unit about developing guidance that addresses our staff’s health and safety along with the need to keep the school operating.
Q: What is UCLA doing to address the financial stability of student workers who had hours reduced or lost jobs due to the response to COVID-19?
A: Student workers in non-academic roles should consult with their supervisors about their schedule. Students may be able to continue to work remotely. Those who cannot may be eligible for special paid administrative leave recently authorized by UC President Napolitano. If these measures do not address a student worker’s financial needs, the UCLA Economic Crisis Response Team is also available to provide assistance.
Academic student employees in instructional roles (e.g. TAs) will continue to work but in a remote capacity.
Student’s in research roles (e.g. GSRs) should consult with lab PIs and may also continue to work remotely on non-laboratory-based research tasks.
Q: Will events with high attendance, such as Discover Engineering, still take place?
A: Discover Engineering is being moved online. All in-person events must be be postponed or canceled through the end of spring quarter.
Q: I have an event planned on campus. What is the guidance on canceling events?
A: All in-person events must be postponed or canceled.
COVID-19 Health Tips:
Q: What if I develop flu-like symptoms?
A: Flu symptoms include fever, cough and difficulty breathing. If you develop symptoms consistent with the flu or are concerned that you may have been exposed to COVID-19:
- Students: Call the Ashe Center Infection Control Line at 310-206-6217. Callers will speak with a registered nurse who will determine the need for further testing and treatment. Please call ahead before arriving at Ashe Center.
- Faculty and staff: Seek medical care from your health care provider. Please call ahead so that the facility may plan accordingly to minimize potential spread.
Q: How do I prevent the spread of COVID-19?
A: Public health officials recommend the following steps to prevent the spread of all respiratory viruses, including influenza and COVID-19:
- Wash your hands frequently and for at least 20 seconds (the length of the “Happy Birthday” song sung twice) with soap and hot water or alcohol-based hand sanitizer.
- Cough into your elbow or a tissue and not your hands. Dispose of the tissue.
- Clean and disinfect frequently touched surfaces at home, work and school.
- Avoid touching your eyes, nose and mouth.
- Avoid close contact with people who are sick.
- If you are sick, stay home and do not travel or report to work.
- Practice healthy habits: Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids and eat nutritious food.
Q: What if I see someone whom I suspect has COVID-19?
A: COVID-19 has impacted citizens globally. We must not stigmatize anyone in our community based on race and ethnicity. Someone who has a cough or a fever does not necessarily have novel coronavirus.
Q: I feel that I’m being targeted based on my race and ethnic background due to the outbreak of coronavirus, what should I do?
A: UCLA has engaged law enforcement to help us, wherever possible, to identify and hold accountable those responsible in any known incidents. We ask that anyone who experiences a bias incident to report it to us by completing a UCLA Incident of Bias Reporting Form so we can take action.
Spring Quarter FAQ:
Q: What is going on regarding courses with laboratory, project and capstone – what are we planning course by course?
A: All in-person labs, projects and capstone programs will transition to remote instruction and learning. The instructors have been working hard to devise ways to teach these courses via Zoom and other platforms. They will get in touch with you and share more details.
Q: How will labs be offered virtually?
A: Some labs will not be offered, others will be lab exercises followed by analysis from students and some will switch to using low-cost student-owned hardware. Instructors should be providing specific details to their students soon.
Q: Will there be a pass/no pass option for spring quarter?
A: Yes, but please visit Academic Updates by Office of Academic and Student Affairs for details. Please note that the deadline to decide is Friday of Week 10.
Q: How will my grades be affected by the switch to online classes?
A: For spring classes, instructors will be making choices about how best to implement remote instruction, assessments and grading to accomplish our shared mission of teaching and learning while minimizing your stress. We understand these are challenging times for all of our students, and our faculty have been working hard to find creative solutions to make sure your academic progress will be maintained.
Q: If a class that I needed to graduate in June is canceled, is there an alternative so I can graduate on time? If a class I needed was canceled, will I still have to pay tuition for the extra quarter(s) I may have to stay because of this?
A: While a small number of engineering classes including some Engineering 96 offerings and departmental labs have been cancelled, we have been careful to avoid cancelling classes that are critical to students getting their degrees on time. If a required class you needed was cancelled, please contact academic counselors.
Q: Until now, students have been able to audit classes or sit in lectures they haven’t been able to enroll in. Will it still be possible for students to do so on Zoom?
A: We are still working on the logistics and will update as information becomes available.
Q: Will course enrollment be expanded since there are no classroom size limits anymore?
A: We are looking to provide a high quality educational experience, and online courses require more personal interaction. There is still a limit to the number of students per class.
Q: Why isn’t UCLA reducing our tuition?
A: While classes will not be offered on-campus, they are being offered through remote platforms. We are committed to providing students an excellent education program and a rigorous curriculum. Students are encouraged to continue to maintain contact with their instructors and fellow students remotely through study groups and office hours with their TAs.
Q: Is there going to be a policy on how midterms and finals will be handled for spring quarter?
A: Decisions on how exams will be administered will be finalized by instructors. Students are welcome to share their perspectives with their individual instructors.
Q: How will I get my spring quarter course materials? What delivery options are available? Can I get a digital version of my textbook?
A: For students who choose the UCLA Store, course materials continue to be available online and in store. Students may log in to their MyUCLA account or the UCLA Store textbook site to view and shop for course materials. In an effort to help ease the transition to online courses, the UCLA Store is offering free standard shipping on textbook orders of $50 or more through April 5, 2020. No promotional code is needed; the discount will automatically apply for eligible orders. Additionally, the store will continue to offer free Housing Mail Center delivery. If you choose to get digital materials, the UCLA Store has a large number of e-books available online. Course readers are also available in a digital format. To find out more, contact the Store textbooks department at .
Q: What should I do if I want to change my spring study list?
A: Manage (add/drop) spring classes as you normally would through MyUCLA, and follow established processes and deadlines. To ensure you retain spring quarter classes, remember to pay your fees on time through BruinBill. The deadline for online fee payment is April 10, 2020 at 5 p.m. pacific daylight time. UCLA is suspending all undergraduate and graduate course materials fees that are tied to specific courses.
Q: I have specific questions about my re-enrollment and/or registration as it relates to this situation. Who can I contact?
A: Submit a question using the MyUCLA “Enrollment (General)” Message Center topic. Or you may call the Registrar’s Office at (310) 825-1091 during business hours (9 a.m. to 4 p.m., Monday through Friday) and follow the prompts.
Q: Is tutoring still available? If so, how will it be handled?
A: Tau Beta Pi (TBP) and Eta Kappa Nu (HKN) are currently working out the logistics for virtual tutoring.
Q: Will there be any opportunities in the spring quarter for undergraduate research?
A: Yes, some research projects will be conducted remotely. Please contact your professors for details.
Q: Will students still be allowed to enroll in SRP 199 courses? And if we are allowed to, how do we go about submitting a SRP 199 course to OASA?
A: If individual professors are able to set up a 199 remotely with you, the course will still be offered and paperwork will be administered online. The process to do this is already online on the OASA website.
Q: Will Engineering 195 internship classes still be available for international students with summer internships?
A: Yes, please review the ENGR 195 contract course instructions.
Q: Are there any changes to summer sessions that will accommodate canceled courses?
A: Some courses will be offered online this summer. Please stay tuned as we work on details.
Q: How will UCLA assist students who feel they don’t have adequate technology resources? What if I have problems with my laptop/device not being compatible for class?
A: Students can submit a form to borrow a laptop from the UCLA library for the entire quarter, while supplies last. If you have compatibility issues with your current technology, submit a message using the MyUCLA Student Support COVID-19 Message Center topic.
Q: What is being done for students that are having a difficult time adjusting to remote learning, or are having difficulty contacting their professor about issues related to online learning?
A: We know these are difficult times for our students and we are here to help. You can contact the Office of Academic and Student Affairs (OASA) with any questions about your challenges — academic or otherwise. Our advisors are happy to help answer questions concerning your academic progress, enrollment in classes and progress towards degree completion. OASA counselors caution students that the spring quarter courses will be similar in workload to those of any other quarter despite the remote delivery. For the best outcome, students should enroll in their usual workload. OASA remote hours of operation will be 8 a.m.-12 p.m. and 1- 5 p.m., providing remote advising using the message center, Zoom and telephone. To schedule a Zoom meeting with academic counselors, students can create the appointment online through the MyUCLA appointment system. If a student prefers a telephone appointment, requests with name, UID, student’s available times and reason for appointment can be directed through the appointment message center. Petitions will be filed online, and forms are available on our website. Instructions are on the forms and students will submit both petitions and supporting documents electronically via the petitions/exceptions message center. Students can also leave a voicemail at (310) 825-9580, and one of our staff will call back in a timely manner to assist. For updates please visit the Office of Academic and Student Affairs webpages.
Q: Are there accommodations being made for students in different time zones?
A: We will guide instructors to make accommodations for time zone differences. Additionally, instructors are being encouraged to record their lectures. Students can contact the Office of Academic and Student Affairs if there are unresolved issues.
STUDENT LIFE (commencement, student clubs, foreign students, research/internships)
Q: What is going on with student clubs and hands-on activities?
A: Student clubs will transition their activities online as well. Please contact individual club leaders for details. The regular student leadership Zoom meeting will be held at noon on Friday of the first week of Spring Quarter. Student leaders are encouraged to join to discuss how to build community and facilitate activities through a virtual environment.
Q: I have an on-campus student job. What will happen during spring quarter? Can I work remotely?
A: We encourage managers and supervisors to allow student workers to work remotely if it is deemed the job can be performed remotely. Please contact your supervisor for information.
Q: I am a nonresident student for tuition purposes who planned to petition for reclassification of my residence status. How does the move to online instruction for spring 2020 affect me?
A: The UC has issued temporary guidance on establishing residence as follows:
Physical Presence: A student’s out-of-state absence for any length of time between March 9, 2020 and the fall term 2020 residence determination date will not count toward the six-week limit, if the absence is caused by the COVID-19 pandemic.
Financial Independence: A student may accept or use financial resources from another individual between March 9, 2020 and the fall term 2020 residence determination date without loss of eligibility for in-state status, if the transfer of resources is made in response to the COVID-19 pandemic.
For fall quarter 2020, the residence determination date is October 1, 2020; for fall semester 2020, the residence determination date is August 26, 2020. See the Registrar’s website residence requirements section for UCLA and UC residence information.
Q: How does moving to an online-only format affect me as an international student or scholar?
A: While F and J visa regulations limit online course enrollment for purposes of visa compliance, the U.S. Department of Homeland Security has approved exceptions that accommodate online courses for students attending institutions that have made COVID-19 adaptations. The Dashew Center will continue maintenance of valid immigration status for students who maintain full-time enrollment (undergraduate students — 12 units minimum; graduate students — 8 units minimum) despite the transition to online instruction. See the Dashew Center website for business hours and additional information to ensure you can maintain your status. The center also has its own COVID-19 information web page.
Q: What are the best ways to continue building our relationship with faculty?
A: Our faculty members will hold office hours via Zoom so students can continue to work with their instructors online.
Q: I have an internship scheduled for summer, is it still on?
A: Please contact Will Herrera, director of Undergraduate Research and Internship Programs at , or connect with the internship coordinator at the company/organization with whom you plan to have an internship.
Q: My enrolled units, housing or financial situation may change for spring quarter. Will this affect my financial aid?
A: Students receiving financial aid can find answers related to such changes on the Financial Aid and Scholarships website.
Q: Is it possible to drop this quarter and next quarter without a financial penalty?
A: The University is not changing policies and procedures regarding declaring nonattendance or withdrawal. Review these options:
- If you have not paid fees for spring quarter 2020, you may declare nonattendance on MyUCLA (Academics tab). This will reverse spring quarter fees on your BruinBill.
- If you have paid fees for spring quarter 2020 and it is before the first day of instruction (March 30), you may cancel registration. This action will also cancel your UCSHIP for spring quarter.
- If you have paid fees for spring quarter 2020 and it is the first day of instruction (March 30) or later, you may withdraw.
- If you are a graduate student and do not intend to proceed with spring quarter at UCLA, in lieu of withdrawal, you may file for a leave of absence.
- Students who receive financial aid for the term may be billed for all or a portion of the aid received. Financial Aid and Scholarships notifies students of the amount of aid that must be returned.
- For detailed UCLA refund policy information, see the Registrar’s refunds web page.
HOUSING, CAMPUS SERVICES
Q: Is it advised to leave campus? What if I stay on campus or in the local area?
A: If students are able to leave campus and continue studies remotely, please do so. However, if students opt to remain on campus or live in the local area, University facilities will remain open. UCLA Housing is also working with students who have moved out and cannot retrieve their belongings. They can cancel their contract and Housing will work with them to address their belongings. For more information, go here.
Q: Will I get to terminate my university housing and dining contracts early and receive a prorated refund for spring quarter?
A: Yes, students who choose to terminate their contracts before the end of the spring quarter will receive a prorated refund.
Q: With the closure of campus facilities, how will UCLA address food insecurity for students who relied on the food closet for sustenance?
A: If you have questions related to the CPO Food Closet or accessing basic necessities, please email . You can also donate to the Food Closet through UCLA’s Spark campaign.
MENTAL HEALTH, COMMUNITY SUPPORT
Q: What resources are available to us for mental health?
A: Counseling and Psychological Services has several options available for students to connect with counselors at their website. CAPS will maintain hours of operation: Monday-Thursday 8 a.m.-6 p.m. and Friday 8 a.m.-5 p.m. Additional information can be found on the OASA website. Crisis support is always available by phone to any student 24/7 at (310) 825-0768.
Q: How will UCLA support the needs of students who must take care of elderly, immuno-compromised, or otherwise vulnerable family members at home? How will UCLA support the needs of students whose parents have lost their jobs and whose families are low-income? Are these students expected to perform academically next quarter as if everything is normal?
A: We understand these are extremely trying times for our students and their families. Please contact the Financial Aid office at (310) 206-0400 to speak with one of the counselors. You may also contact the Office of Academic and Student Affairs (OASA) with any questions about your challenges — academic or otherwise. Our advisors are happy to help answer questions concerning your academic progress, enrollment in classes and progress towards degree completion. OASA counselors caution students that the spring quarter courses will be similar in workload to those of any other quarter despite the remote delivery. For the best outcome, students should enroll in their usual workload. OASA remote hours of operation will be 8 a.m.-12 p.m. and 1- 5 p.m., providing remote advising using the message center, Zoom and telephone. To schedule a Zoom meeting with academic counselors, students can create the appointment online through the MyUCLA appointment system. If a student prefers a telephone appointment, requests with name, UID, student’s available times and reason for appointment can be directed through the appointment message center. Petitions will be filed online, and forms are available on our website. Instructions are on the forms and students will submit both petitions and supporting documents electronically via the petitions/exceptions message center. Students can also leave a voicemail at (310) 825-9580, and one of our staff will call back in a timely manner to assist. For updates please visit the Office of Academic and Student Affairs webpages Students can also submit a message using the MyUCLA Student Support COVID-19 Message Center.
Q: What can we do as students to help in this time?
A: Students are coping with a lot, as we all are. The best thing you can do, if you have the bandwidth, is to be there for your friends and family, check in with them, and if they need help, see if you can help them find the appropriate resource. And don’t forget to look after yourself.
Q: How do we maintain the Bruin Spirit without being on campus?
A: True Bruin values of Respect, Accountability, Integrity, Service and Excellence apply wherever we go as Bruins, and however far apart we may be physically. Fortunately, we have the tools at our disposal to connect one-on-one, and in groups. Most importantly we should look out for our friends, family and the greater community.
Q: What would be your message to the incoming freshman class later this year?
A: Bruins are compassionate, empathetic, resourceful and creative. What sets our students apart is their sheer strength and intelligence. We are confident that these new Bruins will rise to the challenge and confront this pandemic with composure, ingenuity and perseverance. Our entire UCLA community will emerge from this experience even stronger and more dedicated to learning, research and service. Go Bruins!
Q: Some companies and colleges are working with hospitals and first responders to help with logistics, manufacturing, or other forms of assistance. Is UCLA Samueli helping or working with any hospitals or communities?
A: We are working closely with UCLA health and the Geffen School of Medicine to produce Personal Protective Equipment at our Makerspace, including face shields that are badly needed by our health-care workers.
Q: How are you addressing anti-Asian sentiment at the school? If we witness it or are victims of it, where should we go to address our concerns?
A: Cases of discrimination based on race, ethnicity, ancestry or color are handled by the Office of Equity, Diversity and Inclusion. If you have experienced or witnessed acts of discrimination, email: . Resources to report electronic abuse, including UCPD, can be found here.
Q: Is there a general email or phone number regarding campus issues related to COVID-19?
A: Faculty, staff and students can email with any questions regarding UCLA’s response to COVID-19. UCLA has a student support line for general student support at (310) 825-3894, which is available from 9 a.m.- 7 p.m. on weekdays.
Q: Will we be notified if anyone at UCLA Samueli tests positive for COVID-19 or is in self-quarantine?
A: While we try to be as transparent as possible, we must respect individuals’ privacy at this difficult time. UCLA will continue to post the latest development via its COVID-19 information page. As of now, there are seven positive cases of COVID-19 within the UCLA campus community. All of the affected individuals have been self-isolating off-campus and are receiving care. All those who came in contact with these individuals have been notified and they are self-isolating as well.
Fall Quarter FAQ:
Q: Will the Fall Quarter be offered on campus?
A: At this time, we are planning to offer in-person fall quarter classes on campus. However, the COVID-19 situation remains dynamic and we will adapt accordingly and will keep you apprised should we determine the need to switch to remote instruction.
Q: I am an international student and will not be able to obtain a visa for the fall, what should I do?
A: We do not know at this time whether international students can enroll and attend classes without a visa. We are looking into various options. Please stay tuned as we work out the details. You can visit UCLA Dashew Center for International Students and Scholars’ website for updates.
Q: Incoming students must accept their admissions offer by May 1. With uncertainty due to COVID-19, will this deadline be extended?
A: As of now, students must either accept or decline their admissions offer by May 1, 2020. This is also the deadline to apply for housing and the college honors program. For additional information, see the Admission website.
Q: How will new student orientation programs in summer be affected? Will it still be on campus?
A: At present, all new student programs are to proceed as planned. However, online alternatives may be offered instead of in-person New Student and New Parent & Family Orientation sessions. Please visit the New Student programs website for updates.
Q: Can I delay my first quarter to another term?
A: On a case-by-case basis, students may submit a written request for a deferment to another term if they have significant extenuating circumstances.
Q: If remote instruction continues during fall quarter, will there be reduction in tuition or fees?
A: There will be no changes in campus tuition and fees as classes are offered remotely.
Q: When is the deadline to apply for on-campus housing?
A: The deadline for housing is May 1.
Q: Will campus housing be overcrowded this fall due to students potentially delaying their graduation?
A: At this time, campus has insufficient information on how housing needs will be impacted. UCLA housing can be contacted at: .
Q: Will campus tours still be offered?
A: Unfortunately, campus tours and engineering ambassador tours are both suspended during this time.
One of our engineering school ambassadors is leading a virtual tour here.
Q: Is attending the virtual Discover Engineering Day worth the time?
A: We have current students, faculty, staff and alumni who are excited to share their knowledge and experience with you. We are making every effort to make Discover Engineering day as interactive and comprehensive as possible. In particular, our student leaders and engineering clubs have really stepped up.
Q: My high school GPA took a hit in spring semester due to circumstances regarding COVID-19. Is my admission in jeopardy?
A: UCLA is aware of the unprecedented adjustments students, schools and teachers have had to make recently. We are sympathetic to the difficulties students are facing while pursuing their degrees, and recognize the disruptions this may cause for their emotional well-being, their class attendance, final grades and/or their ability to take final exams. To help mitigate some of these challenges, the University of California has made several adjustments to admissions for admitted students for fall 2020, and high school students who will graduate in 2021. UCLA-specific updates can also be found at this page.
Q: I want to go, but COVID-19 has dramatically affected my family and my ability to pay tuition. What options are there regarding financial aid?
A: Students with additional questions about financial aid, including recent impacts from COVID-19, should contact Financial Aid and Scholarships: (310) 206-0400. Or the Financial Aid message center.
Q: One of the benefits of being on campus is to get to know our peers and the UCLA network, how will the school address the networking and interaction issue?
A: While we may be separated by distance, we remain connected socially via Zoom and other platforms. Faculty and TAs hold their office hours and discussion sessions online and student clubs are encouraged to continue their activities remotely as well. Just because we cannot be physically connected, Bruins find a way to stay together and interact with one another.
Q: What will the campus be used for during this time?
A: Essential research labs, emergency personnel, health care workers and minimum housing staff remain on campus.
Q: After this experience, in the future, will you offer more online classes?
A: UCLA Samueli’s master’s online program is ranked #1 by U.S. News & World Report. Our faculty and students have successfully transitioned to remote learning since the end of the winter quarter. We are confident that our collective experience from COVID-19 will make us more adaptable to remote instruction. For now, we are working on offering, most likely, summer session A entirely online.
The Samueli COVID-19 Task Force
The Samueli COVID-19 task force has been created to address academic and operational issues resulting from the outbreak. Please direct specific questions to the following individuals: